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Professional treatment of the stain is required to remove makeup and lipstick gently using the correct products and techniques, carefully in stages. 


Best to send it to Sole Service before attempting to complete removal at home. The linings and leathers of your designer handbag are fragile and can easily be destroyed if the wrong product and technique are applied,

The Sole Service team have the equipment, experience and procedures in place to apply to your designer handbag and remove the lipstick/make-up stain for good.


Make-up and lipstick removal treatment

  • We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at

    Damages and issues
    Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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