It happens, you have placed your bag somewhere and it's come into contact with nasties; mould, fungus a pet or bodily fluid..... These situations require specific techniques to salvage.
Fortunately, we have the equipment, experience and procedures in place to apply to your designer handbag. Please let us know the source of the stain when requesting your quote.Treatment Includes:
- Removal of mould or contamination
- Killing of the spores to stop mould and odour from returning
- Thorough interior and exterior clean
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Mould Clean
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at contact@soleservice.com.au. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at contact@soleservice.com.au
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.