It's frustrating.... you're dressed, drinking your morning coffee, the only thing standing between you and getting out the door is shoes. But you go to zip up your shoes and it happens: the zipper separates. Zipper damage does not mean the end of a great pair of boots. Sole Service can replace your zippers with top-quality new zips. Preserve your boots and ensure years more wear.
Our practiced cobbler, a shoe designer by trade, has over 25 years’ experience and completes a work-by-hand traditional boot repair methods. Expertly replacing your zipper, in the boots that you’ve spent years moulding to your own feet.
Your refurbished boots will then be delivered back to your door, as good as new.
Boot | Replace zip
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at contact@soleservice.com.au. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at contact@soleservice.com.au
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.